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FREQUENTLY ASKED QUESTIONS

FWC is a revolutionary form of watch protection made of a transparent TPU film material. FWC kits are adhered to watch surfaces to protect them against scratches and other minor damages.

TPU stands for Thermoplastic Poly-Urethane, and it is a material widely utilized in various contexts including textile coatings, wire jacketing and automotive protection. Not only is this material extremely flexible, it also boasts an optical-grade clarity that helps camouflage its presence on your time piece.

Yes. The film is water resistant and can come in contact with water even when swimming.

Any traces of water vapor will disappear within 2-5 days.

The film will look almost invisible after applying, maintaining the original looks of your precious timepiece and cannot be felt.

After receiving the product, please do not rush to install it. The installation process is simple,we recommend carefully reviewing the installation tutorial before proceeding.
Additionally, specialized tools are included with the product. You can refer to the installation tutorial to understand how they are used. For specific installation instructions, please click on SERVICES->INSTALLATION GUIDE to view.

Our watch protectors are developed based on original watch models, with each model corresponding to a specific protector. Therefore, the sizes are accurate.
You can search your specific watch model to find the corresponding protector. If you cannot find , please contact customer service.

We provide one-year comprehensive after-sales service and technical support. If you encounter any quality issues or installation difficulties after purchase, you can contact us at any time. We will do our best to resolve the issue for you.

If the protector is accidentally stretched or damaged during operation, don't worry. You can use the spare protector included in the kit. Both the standard version and PRO version set are provided with spare protectors.

FWC protectors are made of environmentally friendly TPU materials, meeting relevant environmental standards and certifications, ensuring safety and reliability.

FWC watch protectors are made of high-quality TPU materials, offering excellent abrasion resistance and durability. After undergoing multiple layers of testing, the protector exhibits high transparency and outstanding scratch resistance. Tearing it off will not leave any residue of glue.

Before you make a purchase, you can check if there are any authorized FWC dealers or installers in your country and region. If so, you can directly contact your local authorized store to purchase products and services, or contact our official customer service for assistance in making an appointment. Please note that there are differences in installing fees among different countries and regions. You can inquire about the charging standards with FWC official customer service or authorized dealers or installers in your area before starting the service.

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