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Shipping Policy

 

We proudly offer FREE worldwide shipping via! Please note that we require 3 to 5 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 10 business days. Please consider any holidays, natural disasters or pandemics may impact delivery times.

For pre-ordered or back-ordered items:

If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. So if you ordered more than one item on a single order and receive only a part of your item don’t worry, you will receive your other items shortly after.

Tracking your order:

You will receive a confirmation email and/or text message, if you provided a mobile phone number, containing a tracking ID and a link to follow the journey of your package. To track your package you can visit our Tracking Page.

Please allow 1 to 3 working days for the tracking information to show.

Wrong address disclaimer:

It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately at support@finewatchcare.com if you believe you have provided an incorrect shipping address.

Returns:

By placing an order on FINEWATCHCARE Store, you are responsible for the cost of return shipping back to FINEWATCHCARE Store. Please refer to our Refund Policy for further information on how to make a return.

Lost/Stolen Packages:

FINEWATCHCARE Online Store is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team at support@finewatchcare.com.

 

ECO-FRIENDLINESS MATERIALS

FWC is committed to using sustainable materials. Our watch protection film is made with thermoplastic polyurethane(TPU), which is recyclable and biodegradable.

DURABILITY

FWC watch protection film has a long lifespan and therefore requires less maintenance and replacement, thus reducing waste and costs.

SUSTAINABLE PRACTICES TRAINING

We furthers our commitment to sustainability by offering training courses designed to teach best practices for watch protection installation. By participating in these courses, individuals can learn installation techniques that support sustainable practices, making a tangible impact in reducing waste and costs.

FWC is leading the charge in sustainable watch care. As an eco-minded motorist, you can positively impact the environment by choosing FWC’s eco-friendly watch care solutions.

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